Personal Information Use Agreement
Handling of Personal Information
PROCLINIC and its operating company, CUTIE, have established the “Basic Policy for the Protection of Personal Information” and “Important Matters Concerning the Handling of Personal Information” to protect the personal information provided by our customers.
Personal information provided to us will be handled in compliance with the “Basic Policy for the Protection of Personal Information” and the “Important Matters Concerning the Handling of Personal Information” in accordance with the Act on the Protection of Personal Information and other related laws and ordinances.
＜Basic Policy on Personal Information Protection＞
1. collection of personal information
The clinic will collect necessary personal information within an appropriate scope. In doing so, we will clearly state the purpose of use and will not use the information beyond the scope necessary to achieve that purpose.
2. use of personal information
Personal information collected will be used only within the scope of the purpose for which it was provided. If the information is to be used for any other purpose, prior consent will be obtained from the individual concerned.
3. management of personal information
Personal information collected will be managed appropriately and strictly. Appropriate measures will be taken to prevent unauthorized access, loss, destruction, falsification, leakage, etc.
4. disclosure and provision of personal information
Personal information collected will not be disclosed or provided to third parties without the consent of the individual, unless there is a special reason to do so, such as when required by law.
5. compliance with laws and regulations
The Clinic will comply with laws, regulations, and other norms related to personal information.
6. safety management
The Clinic will strive to manage the security of personal information by implementing organizational, personnel, physical, and technical safety measures.
7. Indication of corporate name, representative and person responsible for personal information management
Corporate name: General Incorporated Association CUTIE
Representative Kazuteru Yuzuzaki
Kazuteru Yuzuzaki, Personal Information Manager
8. contact for inquiries
Please contact the following for inquiries regarding the handling of personal information (inquiries, corrections, suspension of use, deletion, etc.).
Contact address
Zet-X Ginza Bldg. 4F, 1-5-13 Ginza, Chuo-ku, Tokyo, Japan
03-6264-4029
The clinic will periodically review its personal information protection system. If any important changes are made as a result of the review, we will notify you by appropriate means, such as posting on the website of each of our clinics.
Created: February 1, 2024
＜Important information regarding the handling of personal information＞
1. purpose of use of personal information
PROCLINIC uses customers’ personal information for the following purposes
- Provision of medical services to customers, sales of medical-related products, and various related actions
- Cooperation with other medical institutions, laboratories, and research institutes in connection with the provision of medical services to customers
- Administrative procedures associated with the provision of medical services
- Case studies for the purpose of improving the quality of medical services
- Provision of information to customers via email, SNS, or postal mail regarding medical services provided by the Clinic and medical-related products sold by the Clinic, sending and receiving questionnaires, and other related work, and provision of other services
- Analyzing advertisements regarding new products and services according to customers.
- Depending on the nature of the treatment, case photographs may be taken and stored for the purpose of progress observation and comparison in skin problems, but will not be used for any other purpose
2. provision of personal information to third parties
ProClinic may provide personal information of customers who have agreed to this Personal Information Protection Policy to third parties (including third parties located in foreign countries) in the following cases, in addition to those stipulated by law. (including third parties located in foreign countries) in the following cases
・When responding to a medical inquiry from another medical institution where the customer is receiving treatment.
・When it is necessary to cooperate with other hospitals, clinics, pharmacies, laboratories, research institutions, etc., in order to provide medical services to the customer.
・When it is necessary to process paperwork related to health insurance, medical insurance, etc.
・When using payment credit, loans, etc., the patient’s personal information described in this document will be provided to the credit and loan companies used by the customer.
・Consultation with or notification to professional medical associations, insurance companies, etc., regarding physician liability insurance, etc.
・Analysis of advertisements regarding new products and services according to customers
・For other purposes such as service improvement and business analysis necessary for providing services to customers.
3. transfer of personal information to a foreign country for storage and outsourced handling of personal information
ProClinic may use an external server to store personal information. In addition, ProClinic may outsource part or all of its handling operations to an outside contractor. In these cases, the server vendor or outsourcing company may have a data storage location in a foreign country. In such cases, for security reasons, the cloud service provider will not specify the storage location, but the data will be stored in compliance with the laws and regulations of Japan and the relevant country.
・CUTIE will appropriately supervise the handling of personal information by the contractor.
・I understand the above policy and agree to the acquisition, use, and provision of personal information.
